We do not support single-family homes at this time.

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Access control systems for commercial buildings

Fob, card and mobile access for condos, offices, schools and industrial sites. Designed, installed and supported by Hightower across Canada and the USA.

Updated

Access control we install

From a single back door to every suite, elevator and gate in a tower.

Fob and card readers

The everyday workhorse. Issue, disable and replace fobs or cards in seconds, and see who used which door and when.

Mobile access

Residents and staff open doors with their phone. No more cutting fobs for every new tenant or hire, and a lost phone doesn’t mean a lost key.

Cloud-managed systems

Manage every door from a browser or app, across one building or twenty. Updates happen automatically and there’s no server sitting in a closet.

Elevator and parkade gate control

Limit elevator floors by suite or tenant, and control parkade gates and overhead doors from the same system as your front entrance.

Connected to the rest of your building

Access control works best when it talks to everything else.

Tied into cameras and intercom

Every door event can pull up the matching camera clip, and visitors buzzed in at the intercom are logged like any other entry.

Fire alarm release tie-in

Doors in the exit path release automatically when the fire alarm activates, so the system works with your life-safety plan, not against it.

Remote management

Add a new tenant, lock down a door or check an entry from your phone, without calling us or driving to site.

Maintenance and service plans

Scheduled checks on readers, locks, power supplies and batteries, so problems get caught before a door stops working.

Related: Muster systemsRemote site security use your access control to account for everyone during an evacuation.

How a project works

One team from the first walkthrough to years of support.

  1. 1
    Site walk

    We walk the building with you, look at every door and note what’s already there.

  2. 2
    Design and quote

    You get a clear layout of doors, reader types and hardware, with a written quote.

  3. 3
    Install and program

    Our technicians install, wire and program the system, then test every door.

  4. 4
    Training and handover

    We show your team how to add users, set schedules and pull reports.

  5. 5
    Ongoing support

    Service plans, repairs and upgrades as your building changes.

Stuck with a system nobody will fix?

If your current provider stopped answering, we can repair, maintain or take over systems installed by other companies.

What affects the cost of access control

Every building is different, but these are the factors that move the price. After a site walk, you get a clear written quote.

Number of doors

Each controlled door needs a reader, locking hardware, wiring and a controller input, so door count is the biggest factor.

Door type and hardware

Glass doors, fire-rated doors and exit routes each need different locks and exit hardware.

Credentials

Fobs, encrypted cards and mobile access each have different per-user costs.

Software and licences

Cloud systems usually have a subscription, while on-site systems have licences and a server.

Integrations

Connecting to cameras, intercoms, elevators or the fire alarm adds design and programming time.

Questions to ask an access control installer

The answers tell you whether you’ll be supported after the install.

  1. Will you support it after installation?

    Ask who you’ll call when something breaks and how quickly they respond. We support everything we install.

  2. Will we get admin access and documentation?

    You should own your system, with admin logins and a record of every device. We hand both over on every project.

  3. Which brands do you install, and why?

    An installer who works with many brands can recommend what fits your building, not just what they sell.

  4. Will it work with our other systems?

    Cameras, doors, intercoms and alarms work best when they’re planned together.

  5. What will it cost to run each year?

    Ask about subscriptions, licences, monitoring and maintenance up front, so there are no surprises.

Read: Is your installer covered? The insurance, clearances and certifications every installer should have.

Gate or parkade fobs from Kantech’s P82WLS or P84WLS line? Kantech has discontinued them. We can plan the switch.

Access control questions

How much does an access control system cost?

It depends mostly on the number of doors, the type of readers and locks, and whether you choose a cloud-managed or on-site system. The fastest way to a real number is a site walk, after which we provide a written quote.

Can we add and remove fobs ourselves?

Yes. With remote or cloud management, your property manager or office admin can add users, disable a lost fob or change schedules from a phone or browser.

What happens to the doors if the power goes out?

We design systems with backup power so doors stay controlled through short outages. How long they run depends on the battery sizing, which we plan around your building’s needs.

Will access control work with our fire alarm?

Yes. We tie doors in the exit path into the fire alarm so they release automatically when it activates.

Do residents or staff need to use a phone app?

No. Mobile access is optional. Fobs and cards work alongside it, so people can use whichever suits them.

Can you work on an access system another company installed?

Yes. We service, repair and take over existing systems, and can upgrade them when parts are no longer supported.

Can door alarms go to a monitoring team?

Yes. Forced-door and door-held-open alarms can be sent to a remote video monitoring team with the matching camera view, so someone checks it right away instead of it sitting in a report.

More answers: Access control questionsGlossary: credentialfail-safe vs fail-secure

Access control service areas

Offices in Edmonton, Calgary and Red Deer in Alberta, and Kelowna in BC, serving customers across Canada and the USA.

Main marketAlbertaProvince-wide service, with offices in Edmonton, Calgary and Red Deer.
Main marketBritish ColumbiaOffice in Kelowna, supporting the Okanagan, the Thompson, the Lower Mainland and Vancouver Island.

See all service areas. Alberta and BC are our main markets, and we support customers right across Canada and in the USA, with a parachute team ready to go anywhere. Ask us about it.

Local pages: Access control in EdmontonAccess control in CalgaryAccess control in Fort McMurrayAccess control in NanaimoAccess control in PentictonAccess control in VancouverAccess control in VictoriaAccess control in LethbridgeAccess control in KamloopsAccess control in Red DeerAccess control in KelownaAccess control in St. AlbertAccess control in Sherwood ParkAccess control in Spruce GroveAccess control in LeducAccess control in AirdrieAccess control in Grande PrairieAccess control in Medicine Hat

Get an access control quote

Tell us about the building and how many doors you’re looking at. We’ll follow up to book a site walk.

Call and a real person answers, 24/7 for emergencies.