How to play back recorded video and save a clip in Uniview EZView
For property managers and staff who need to review an incident or give footage to police or insurance.
The quick answer
Open EZView, go to Playback, tap + and pick the camera, then the date and start time. EZView doesn’t download recordings directly, so to save footage you record a clip while it plays back: tap Record to start and Record again to stop. Clips are saved under Picture&Video, where you can save them to your phone’s photo album.
We’ll do it for you
Need footage for police or insurance? We’ll export it for you from the recorder, in full quality.
Before you start
Works with: The Uniview EZView app
Who it’s for: Property managers and staff who need to review an incident
You need: the recorder already added to your EZView app and showing as online.
Last updated: October 19, 2026
Watch recorded video
Open EZView and log in.
Go to Playback.
Tap + and choose the camera.
Choose the date and start time of the recording. The video plays from that time.
Save a clip to your phone
While the recording plays back, tap Record to start clipping.
Tap Record again to stop.
Open Picture&Video in the app to find the clip.
To save it to your phone’s photo album, tick the clip and tap the save icon.
EZView doesn’t let you download recordings directly, because of the large file sizes and mobile data use. For long recordings or footage for police, it’s better to export from the recorder or a PC. We’ll help you export it.
If it didn’t work
No recordings found
Check the date and time. The camera may not have been recording: see camera offline or not recording.
The camera shows offline
The recorder or the building’s internet may be down. Call us.
The clip won’t save
Check your phone’s storage, and that EZView is allowed to save to your photos.
Need footage for police or insurance?
We’ll export it for you from the recorder, in full quality.
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Questions
Can I download a whole day of video on my phone?
No. EZView saves clips you record during playback. For longer footage, call us and we’ll export it from the recorder.
How long is video kept?
It depends on your recorder’s storage and settings.
Can police get a copy?
Yes. We can export the footage from the recorder in full quality. Ask your local police service which format they want.
Can you export footage remotely?
Sometimes, when the recorder can be reached remotely and you give us permission. Otherwise we come on site.
More answers: Security camera questionsGlossary: NVRvideo analytics
Need footage exported?
Tell us the building, the camera and the date and time. We’ll follow up to help.
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