Security systems for apartments and condos
Access control, video intercoms, cameras, parcel lockers and alarms for multi-family buildings, all from one team. Designed, installed and supported by Hightower across Canada and the USA.
Updated
One team for the whole building
Every system an apartment or condo needs, installed and supported by the same people.
Access control
Fobs or phone access for every resident, plus amenity rooms, elevators and parkade gates on one system.
See access controlVideo intercom
Visitors ring residents’ phones, guests get visitor passes, and couriers get controlled entry.
See video intercomSecurity cameras
Parkades, entrances, mailrooms and garbage rooms, with plate recognition at the gate. Remote video monitoring through our monitoring partner can watch parkade, lobby and mailroom cameras live, 24/7.
See security camerasParcel lockers
Packages go into lockers instead of piling up in the lobby, and residents pick up 24/7.
See parcel lockersIntrusion alarms
After-hours protection for amenity spaces, storage rooms and mechanical rooms.
See intrusion alarmsNetworks
A building network that keeps cameras, intercoms and lockers online.
See networksWhy apartment and condo buildings need each system
What each system solves, and why it’s worth having.
Access control
Fobs and mobile access control who gets into lobbies, parkades, amenity rooms and garbage rooms. When a fob is lost or a resident moves out, the manager cancels it in seconds instead of rekeying, and the entry log shows exactly who came and went.
More about access controlSecurity cameras
Cameras deter parkade break-ins, vandalism and illegal dumping, the problems that cost condo corporations and landlords the most. When something does happen, footage settles disputes with residents and supports insurance claims. Remote video monitoring through our monitoring partner can watch parkade, lobby and mailroom cameras live, 24/7.
More about security camerasVideo intercom
A video intercom lets residents see who’s calling before they open the door, from their phone, wherever they are. It replaces old buzzer systems that only ring landlines, and gives guests and couriers controlled entry.
More about video intercomParcel lockers
Parcel lockers stop packages piling up or disappearing from the lobby. Residents get a code the moment a delivery arrives and pick it up any time, and staff stop playing package referee.
More about parcel lockersIntrusion alarms
Amenity rooms, storage lockers and mechanical rooms sit empty most of the day. Monitored alarms protect them after hours and alert the right people when a door is forced.
More about intrusion alarmsNetworks
Cameras, intercoms and lockers all depend on the building network. A dedicated, properly built network keeps them online and separate from residents’ internet.
More about networksBuilt for everyone who runs the building
Whoever you are in the building’s life, we make security simpler for you.
Property managers
Manage fobs, residents and visitor access from your phone, with one company to call for every system in the building.
Developers and new construction
We work from your drawings, coordinate with your electrical contractor and trades, and hand over a fully documented system.
Condo boards
Clear quotes, plain-language recommendations, and upgrades that can be phased to fit the budget.
Building owners and landlords
Protect the property, cut down on theft and vandalism, and make tenant turnover simple.
Problems we solve in apartment buildings
The everyday headaches property managers and boards call us about.
- Lost, copied and never-returned fobs
- Packages piling up or going missing in the lobby
- Move-ins and move-outs that mean fob and directory changes
- Parkade break-ins and vehicle theft
- Old buzzer systems that don’t work with cell phones
- People tailgating through doors behind residents
- Cameras nobody can access when something happens
How a project works
For new builds and existing buildings alike.
- 1Site walk or drawing review
For existing buildings we walk the property. For new construction we review your drawings.
- 2Design and quote
You get a plan covering every entrance, amenity, parkade and package area, with a written quote.
- 3Install
We install in occupied buildings with minimal disruption, or on schedule with your trades in new builds.
- 4Resident setup
We help load residents, fobs and the intercom directory, and get people set up on the app.
- 5Ongoing support
Service plans, repairs and changes as residents come and go.
Brands we install in multi-family buildings
“Luke at Hightower is an absolute pleasure to deal with! Extremely responsive, helpful and very knowledgeable. I have used them for several multi-residential properties in the Edmonton area and plan to keep using them for all new developments. Luke goes above & beyond for his clients and I highly recommend this company for anyone looking for reliable intercom services!”
Picking an intercom and smart building platform? Read ButterflyMX vs 1VALET, and Kantech vs Genetec Synergis or Kantech vs Avigilon Alta for access control.
Stuck with a system nobody will fix?
We can take over, repair and document systems left behind by previous providers, so you know exactly what the building has.
Guides: Choosing access control for a condo or apartment buildingSecurity cameras in BC strata buildingsKantech vs Avigilon AltaReplacing an EnterphoneReplacing an old building intercomSnaile vs Luxer One vs 1VALETSecurity cameras for parkadesNetworks and Wi-Fi for apartment buildingsStairwell re-entry and crossover floorsWashroom access and vape detectionSwitching security companies: how it worksSecurity for new constructionCommercial A/V systemsTender-ready security system designElevator access controlVisitor managementSecurity cameras and privacy in AlbertaSecurity for condo boards and property managersWhat affects the cost of access controlWhat affects the cost of security camerasWhat affects the cost of a video intercomWhat affects the cost of an alarm system
More industries we secure: Construction sitesSeniors living and care homes
Multi-family security questions
Can residents use their phones instead of fobs?
Yes. Mobile access lets residents open doors with their phone, and fobs can still be used alongside it for anyone who prefers them.
How do you handle move-ins and move-outs?
With remote management, your property manager can add or remove residents, fobs and intercom listings in minutes, without a service call.
Can you work in an occupied building?
Yes. We plan installs around residents, keep doors secure during the work, and give notice before anything affects access.
Do you work with developers from the design stage?
Yes. We can review drawings early, plan the security and low-voltage layout, and coordinate with your electrical contractor and trades.
Can we upgrade in phases?
Yes. Many condo boards upgrade one system at a time, starting with whatever is causing the most problems.
Can you take over from our current provider?
Yes. We take over existing systems, regain admin access where needed, and document everything for the building.
Can you add remote video monitoring to our apartment or condo building?
Yes. We set up remote video monitoring on new or existing cameras for multi-family buildings. A monitoring team watches alerts 24/7, warns people off through speakers and calls police or your contact when it’s a real threat.
More answers: Questions about working with HightowerGlossary: access controlIP camera
Multi-family service areas
Offices in Edmonton, Calgary and Red Deer in Alberta, and Kelowna in BC, serving customers across Canada and the USA.
See all service areas. Alberta and BC are our main markets, and we support customers right across Canada and in the USA, with a parachute team ready to go anywhere. Ask us about it.
Get a quote for your building
Tell us about the building and which systems you’re looking at. We’ll follow up to book a site walk.
Call and a real person answers, 24/7 for emergencies.