1VALET installation and support in Alberta and BC
Hightower designs, installs and fully supports 1VALET video intercom and smart building end to end, from Edmonton, Calgary and Red Deer to Kelowna, Penticton, Vancouver and Victoria.
About 1VALET
What we install from 1VALET
Entry consoles
Touchscreen lobby consoles with video calling to residents’ phones, and facial recognition entry where enabled.
Keyless access
Residents use their phone as a fob, with virtual keys and PIN codes for guests and staff.
Parcel management and smart lockers
Courier access, parcel scanning and smart lockers, with delivery notifications to residents.
Property management portal
Manage access, amenity bookings, announcements and building systems from one dashboard.
Choosing the right 1VALET setup
1VALET works best when the whole building is planned around it: entry consoles at main entrances, smart access on common doors and amenities, and parcel management if deliveries are a problem. Property managers should decide early which features they’ll use, such as amenity booking, announcements and smart lockers, because that shapes the hardware and network we install.
Upgrading an existing 1VALET system
Many buildings move to 1VALET from an old buzzer system or a basic fob system. We review what’s on site, plan which doors get consoles and smart access, and phase the change so residents keep access the whole time.
1VALET, fully supported end to end
One team handles your 1VALET system from the first plan to years of service.
We install the consoles, door hardware and network, set up the building in the 1VALET platform, and support property managers through resident onboarding. When the building adds features later, like smart lockers, we handle that too.
Design and quote
We plan the right 1VALET setup for your building and give you a clear, written quote.
Supply
We source genuine 1VALET equipment and licences for your project.
Install
Our technicians install and wire every device to a clean, professional standard.
Program and integrate
We configure 1VALET and connect it to your other systems, from cameras to alarms.
Train your team
We show your staff or property managers how to use 1VALET day to day.
Service and repair
Ongoing support, repairs, updates and maintenance plans for the life of the system.
1VALET for your industry
Where 1VALET shines in the buildings we work on every day.
Why choose Hightower for 1VALET
We support what we install
We don’t install 1VALET and disappear. The same team that designs and installs your system services it for years after.
Brand-independent advice
Because we install 27 brands, we’ll tell you honestly whether 1VALET is the right fit for your building, and what we’d pair it with.
Full documentation
Every 1VALET device, login and setting is documented and handed over, so you’re never locked out of your own system.
Local teams across Alberta and BC
Offices in Edmonton, Calgary, Red Deer and Kelowna mean local technicians for 1VALET installs, service and takeovers.
Often paired with 1VALET
Brands we regularly install alongside 1VALET to build a complete system.
Comparing options? Read ButterflyMX vs 1VALET.
Stuck with a system nobody will fix?
We service, repair and take over 1VALET systems installed by other companies, and document everything so you’re never stuck.
1VALET installation in Edmonton, Calgary and across BC
Our technicians install and support 1VALET in Edmonton, Calgary, Red Deer and Lethbridge, and across BC in Kelowna, Penticton, Vancouver and Victoria.
See all service areas. Alberta and BC are our main markets, and we support customers right across Canada and in the USA, with a parachute team ready to go anywhere. Ask us about it.
1VALET questions
Is 1VALET a Canadian company?
Yes. 1VALET is a Canadian company based in Ottawa.
Does 1VALET handle packages?
Yes. 1VALET includes parcel management with courier access, parcel scanning and smart lockers, and residents are notified when deliveries arrive.
Can residents use their phone instead of a fob?
Yes. The 1VALET app works as a digital fob, and guests can be sent virtual keys.
Do you install 1VALET in Edmonton, Calgary and across BC?
Yes. We install and support 1VALET across Alberta, including Edmonton, Calgary, Red Deer and Lethbridge, and in BC, including Kelowna, Penticton, Vancouver and Victoria.
Can you take over an existing 1VALET system?
Yes. We service, repair and take over 1VALET systems installed by other companies, and document everything for you.
How long does a 1VALET installation take?
It depends on the size of the system. A small installation can often be done in a day or two, while larger buildings are planned in phases. You get a timeline with your quote.
Do you offer maintenance plans for 1VALET?
Yes. Maintenance plans include scheduled checks, software and firmware updates, and priority service for your 1VALET system.
Can we add video monitoring alongside 1VALET?
Yes. 1VALET runs your smart building and intercom, and remote video monitoring runs on your cameras. Where the systems are connected, door or alarm events can be checked against live video by the monitoring team. See video monitoring.
More answers: Video intercom questionsGlossary: video intercommobile credential
Get a 1VALET quote
Tell us about the building and what you need. We’ll recommend the right 1VALET setup and book a site visit.
Call and a real person answers, 24/7 for emergencies.