We do not support single-family homes at this time.

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ButterflyMX installation and support in Alberta and BC

Hightower designs, installs and fully supports ButterflyMX video intercom end to end, from Edmonton, Calgary and Red Deer to Kelowna, Penticton, Vancouver and Victoria.

About ButterflyMX

ButterflyMX is a smartphone-based video intercom and access platform built for multifamily and commercial buildings. Residents and tenants answer the door and grant access from an app, and property teams manage everything from the cloud.

What we install from ButterflyMX

Video intercom panels

Touchscreen intercoms that call residents’ and tenants’ phones with live video.

Smartphone and virtual keys

Open doors from the app and send time-limited visitor access to guests.

Delivery access

Controlled entry for couriers, with a record of every delivery.

Cloud management

Update the directory and access from anywhere, with no on-site server.

Choosing the right ButterflyMX setup

ButterflyMX choices come down to how many entrances need an intercom, what kind of panel each one needs, and how deliveries should work. Most multifamily buildings put a video intercom at the main entrance and parkade, then use smartphone access and virtual keys for secondary doors. Buildings with heavy courier traffic should plan delivery access from the start, so packages don’t end up stacked in the lobby.

Upgrading an existing ButterflyMX system

Replacing an old buzzer or phone-line intercom with ButterflyMX is one of our most common projects. We check the existing door hardware and wiring, reuse what we can, and plan the switchover so residents are never left without a way to let visitors in.

ButterflyMX, fully supported end to end

One team handles your ButterflyMX system from the first plan to years of service.

We handle the panel installation, door release wiring, network connection and directory setup, then help property managers invite residents to the app. After handover, we’re the ones you call for directory changes, new entrances and repairs.

Design and quote

We plan the right ButterflyMX setup for your building and give you a clear, written quote.

Supply

We source genuine ButterflyMX equipment and licences for your project.

Install

Our technicians install and wire every device to a clean, professional standard.

Program and integrate

We configure ButterflyMX and connect it to your other systems, from cameras to alarms.

Train your team

We show your staff or property managers how to use ButterflyMX day to day.

Service and repair

Ongoing support, repairs, updates and maintenance plans for the life of the system.

Why choose Hightower for ButterflyMX

We support what we install

We don’t install ButterflyMX and disappear. The same team that designs and installs your system services it for years after.

Brand-independent advice

Because we install 27 brands, we’ll tell you honestly whether ButterflyMX is the right fit for your building, and what we’d pair it with.

Full documentation

Every ButterflyMX device, login and setting is documented and handed over, so you’re never locked out of your own system.

Local teams across Alberta and BC

Offices in Edmonton, Calgary, Red Deer and Kelowna mean local technicians for ButterflyMX installs, service and takeovers.

Often paired with ButterflyMX

Brands we regularly install alongside ButterflyMX to build a complete system.

Comparing options? Read ButterflyMX vs 1VALET.

Stuck with a system nobody will fix?

We service, repair and take over ButterflyMX systems installed by other companies, and document everything so you’re never stuck.

ButterflyMX installation in Edmonton, Calgary and across BC

Need ButterflyMX in Red Deer, Lethbridge, Penticton or Vancouver? Our teams cover all of Alberta plus BC’s Okanagan, Lower Mainland and Vancouver Island.

Main marketAlbertaProvince-wide service, with offices in Edmonton, Calgary and Red Deer.
Main marketBritish ColumbiaOffice in Kelowna, supporting the Okanagan, the Thompson, the Lower Mainland and Vancouver Island.

See all service areas. Alberta and BC are our main markets, and we support customers right across Canada and in the USA, with a parachute team ready to go anywhere. Ask us about it.

ButterflyMX questions

Do residents need the ButterflyMX app?

The app is how residents get video calls and open doors from their phones. We help property teams get residents set up during handover.

Can ButterflyMX replace an old buzzer system?

Yes. ButterflyMX is a common upgrade from phone-line buzzer intercoms, and we handle the swap and wiring.

Can visitors get access without calling?

Yes. Residents can send visitor passes that only work for a set time.

Do you install ButterflyMX in Edmonton, Calgary and across BC?

Yes. We install and support ButterflyMX across Alberta, including Edmonton, Calgary, Red Deer and Lethbridge, and in BC, including Kelowna, Penticton, Vancouver and Victoria.

Can you take over an existing ButterflyMX system?

Yes. We service, repair and take over ButterflyMX systems installed by other companies, and document everything for you.

How long does a ButterflyMX installation take?

It depends on the size of the system. A small installation can often be done in a day or two, while larger buildings are planned in phases. You get a timeline with your quote.

Do you offer maintenance plans for ButterflyMX?

Yes. Maintenance plans include scheduled checks, software and firmware updates, and priority service for your ButterflyMX system.

Can we add video monitoring alongside ButterflyMX?

Yes. ButterflyMX runs your video intercom, and remote video monitoring runs on your cameras. Where the systems are connected, door or alarm events can be checked against live video by the monitoring team. See video monitoring.

More answers: Video intercom questionsGlossary: video intercommobile credential

Get a ButterflyMX quote

Tell us about the building and what you need. We’ll recommend the right ButterflyMX setup and book a site visit.

Call and a real person answers, 24/7 for emergencies.