Security systems for stores, restaurants and clinics
Cameras, alarms, access control and Wi-Fi for retail stores, restaurants and cafés, medical and dental clinics, and small offices. Designed, installed and supported by Hightower across Canada and the USA.
Updated
Every system your business needs
From the front glass to the back door, installed and supported by one team.
Security cameras
Entrances, registers, back doors and parking, viewable from your phone. Remote video monitoring through our monitoring partner can watch storefront and back-door cameras live after close.
See security camerasIntrusion alarms
Glass-break sensors, monitored alarms and silent panic buttons at the counter.
See intrusion alarmsAccess control
Back doors, stockrooms, medication rooms and offices, without handing out keys.
See access controlVideo intercom
See and let in deliveries and vendors at the back door without leaving the floor.
See video intercomNetworks and Wi-Fi
Point-of-sale and staff systems kept separate from guest Wi-Fi.
See networks and wi-fiParcel lockers
Click-and-collect pickup for customers, any time of day.
See parcel lockersCooler and freezer temperature alarms
Sensors in walk-in coolers, freezers and fridges that alert your staff’s phones when one gets too warm, before the stock spoils.
See temperature alarmsWhy stores, restaurants and clinics need each system
What each system solves, and why it’s worth having.
Access control
Card access on back doors, stockrooms and medication rooms ends the key headache every time staff change. You can see who opened a door and when.
More about access controlSecurity cameras
Cameras over registers, entrances and back doors deter shoplifting and employee theft, and give you footage to resolve disputes and support insurance claims. Remote video monitoring through our monitoring partner can watch storefront and back-door cameras live after close.
More about security camerasVideo intercom
A back-door intercom lets staff see deliveries and vendors before buzzing them in, without leaving customers or patients unattended.
More about video intercomParcel lockers
Click-and-collect lockers let customers pick up orders after hours, which keeps sales moving while the doors are locked.
More about parcel lockersIntrusion alarms
Glass-break sensors, motion detectors and silent panic buttons protect the storefront after hours and protect staff during the day.
More about intrusion alarmsNetworks
Point-of-sale and staff systems should never share a network with guest Wi-Fi. Separate networks keep payments secure and Wi-Fi fast.
More about networksBuilt for your kind of business
Every business is vulnerable in different places. Here’s where we focus for each.
Retail stores
Cameras over registers and entrances, glass-break sensors on storefronts, and panic buttons for staff.
Restaurants and cafés
Controlled back-door deliveries, cameras on cash and kitchen doors, temperature alarms on coolers and freezers, and guest Wi-Fi kept off your POS.
Medical and dental clinics
Access control for medication and records rooms, panic buttons at reception, and after-hours alarms.
Small offices and professional services
Card access instead of keys, monitored alarms, and a network and Wi-Fi that just work.
Problems we solve for small businesses
The everyday issues owners and managers call us about.
- Shoplifting and register theft
- Break-ins through the front glass after hours
- Back doors propped open by staff
- Keys that walk out the door with former employees
- Deliveries piling up at the back door
- POS and guest Wi-Fi on the same network
- No way to check the business from your phone
How a project works
Simple, clear and planned around your business.
- 1Site visit
We walk your space with you and look at entrances, registers, back doors and blind spots.
- 2Design and quote
You get a clear plan for cameras, alarms and access, with a written quote.
- 3Install around your hours
We schedule work around your opening hours so you can keep serving customers.
- 4Training
We show you and your staff how to arm the alarm, use the app and pull footage.
- 5Ongoing support
Monitoring, service plans and repairs whenever you need them.
Stuck with a system nobody will fix?
We can take over, repair and document systems left behind by previous providers, so you know exactly what the building has.
Small business security questions
Can you install outside our business hours?
Wherever possible, yes. We plan the work around your opening hours so customers and patients aren’t disrupted.
Can I check my cameras from my phone?
Yes. You can view live video, search recorded footage and get alerts from your phone, and give access to managers or staff.
What happens when a panic button is pressed?
It silently signals the monitoring centre, which follows the response plan you set up with us, without alerting the person in front of you.
Are there privacy rules for cameras in clinics?
Yes. Provincial privacy laws apply, so cameras stay out of exam and treatment rooms, and we plan placement and signage with those rules in mind.
Can our guest Wi-Fi be separate from our POS?
Yes. We set up separate networks so guests never share a network with your payment and business systems.
Can you take over our existing system?
Yes. We take over and repair systems installed by other companies, and document everything for you.
Can you add remote video monitoring to our store or commercial property?
Yes. We set up remote video monitoring on new or existing cameras for retail and light commercial. A monitoring team watches alerts 24/7, warns people off through speakers and calls police or your contact when it’s a real threat.
More answers: Questions about working with HightowerGlossary: access controlIP camera
Small business service areas
Offices in Edmonton, Calgary and Red Deer in Alberta, and Kelowna in BC, serving customers across Canada and the USA.
See all service areas. Alberta and BC are our main markets, and we support customers right across Canada and in the USA, with a parachute team ready to go anywhere. Ask us about it.
Get a quote for your business
Tell us about the building and which systems you’re looking at. We’ll follow up to book a site walk.
Call and a real person answers, 24/7 for emergencies.