About Hightower Surveillance & Technologies
We’re a commercial security company headquartered in Edmonton, with offices in Calgary, Red Deer and Kelowna. We design, install and fully support security systems for the buildings Alberta and BC run on.
Who we are
Hightower Surveillance & Technologies Corp. works only with commercial buildings: condos and apartments, offices, retail, industrial sites, schools and automotive businesses. We design, install and support access control, security cameras, video intercoms, parcel lockers, intrusion alarms and networks, all from one team.
A big part of what we do is helping building owners and property managers who’ve been let down. Too many systems are installed and then abandoned, with no passwords, no documentation and nobody answering the phone. We take those systems over, regain admin access, repair what’s broken and support them from there.
Our head office is at 9618 42 Ave NW in Edmonton, with local offices in Calgary, Red Deer and Kelowna. We serve all of Alberta and BC, and our parachute team travels anywhere in Canada and the USA for larger projects.
What we promise
The standards behind every project.
We answer
We’re open 24 hours a day, 7 days a week, and we fully support every system we install.
You own your system
Every project ends with admin access and full documentation handed over to you. No lock-in, ever.
Honest recommendations
We install 27 brands, so we recommend what fits your building and budget, not what we happen to stock.
Commercial only
Commercial buildings are all we do, so our teams know condo boards, property managers, tenants and trades.
What we do
Every system a commercial building needs, plus the service behind it.
Who we work with
Property managers, condo boards, developers, business owners, schools and general contractors.
How we work
- 1Site walk
We walk the building with you and learn how it’s used.
- 2Design and quote
A clear plan and a written quote, with every ongoing cost included.
- 3Install
Clean, professional installation around your operations.
- 4Handover
Admin access, documentation and training for your team.
- 5Ongoing support
Service plans, repairs and upgrades for the life of the system.
What our clients say
Real reviews from our Google Business Profile, in the reviewers’ own words.
“Luke at Hightower is an absolute pleasure to deal with! Extremely responsive, helpful and very knowledgeable. I have used them for several multi-residential properties in the Edmonton area and plan to keep using them for all new developments. Luke goes above & beyond for his clients and I highly recommend this company for anyone looking for reliable intercom services!”
“Luke and the team at Hightower are outstanding. Their dedication to delivering flawless results on time and within budget is unparalleled. … Their ability to handle large, complex projects under tight deadlines is just one of the many reasons I highly recommend this team.”
“Having worked closely with Luke for the past two years (and with the company for even longer), he consistently delivers fast, knowledgeable, and seamless service. I face technical issues often, and Luke's troubleshooting skills are exceptionally efficient.”
“I can’t recommend Luke from the Hightower team enough! … Luke showed up, took one thorough look, and solved the issue in just 15 minutes. Turns out it was a small part that needed replacing, and he spotted it right away. He’s incredibly knowledgeable, efficient, and honest.”
“HighTower Surveillance also got me out of a bind when I lost all my cameras due to changing a setting in the NVR. Luke responded immediately and got me back up and running quickly.”
Where we work
Offices in Edmonton, Calgary, Red Deer and Kelowna, with teams across Alberta and BC.
See all service areas. Alberta and BC are our main markets, and we support customers right across Canada and in the USA, with a parachute team ready to go anywhere. Ask us about it.
Stuck with a system nobody will fix?
We repair and take over cameras, access control, intercoms and alarms installed by other companies, when your current provider has fallen short.
About Hightower: common questions
Where is Hightower based?
Our head office is at 9618 42 Ave NW in Edmonton, Alberta, with local offices in Calgary, Red Deer and Kelowna.
Do you work on homes?
No. We work only on commercial buildings.
Do you support systems you didn’t install?
Yes. We take over, repair and support systems installed by other companies, including regaining admin access.
How do I reach you?
Call 587-920-1610 (Alberta) or 236-473-1610 (BC) any time, email contact@callhightower.com, or send a request through the form below.
Does Hightower offer video monitoring?
Yes. Along with designing and installing camera systems, we set up 24/7 remote video monitoring and support it. See how it works.
More answers: Questions about working with HightowerGlossary: access controlIP camera
Work with Hightower
Tell us about your building and what you need. We’ll follow up to book a site visit.
Call and a real person answers, 24/7 for emergencies.