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Snaile parcel lockers in Alberta and BC

Hightower designs, installs and fully supports Snaile smart parcel lockers end to end for apartment, condo and commercial buildings, from Edmonton, Calgary and Red Deer to Kelowna, Vancouver and Victoria.

About Snaile

Snaile is a Canadian smart parcel locker company based in the Toronto area. Its lockers are designed and built in Canada, accept deliveries from any carrier, and are managed online through Snaile’s cloud software, which is hosted in Canada. A courier drops a parcel into a locker, and the recipient gets a code to collect it any time.

What we install from Snaile

Indoor parcel lockers

Locker banks for lobbies, mailrooms and parcel rooms, sized to the deliveries your building gets on a busy day.

Outdoor parcel lockers

Weather-rated lockers for buildings with no spare indoor space, built for Canadian winters.

Refrigerated and specialty lockers

Refrigerated compartments for groceries, plus lockers for dry cleaning and other drop-offs.

Cloud management

Recipients, deliveries and reports are managed online, and Snaile’s API can connect the lockers to your property software.

Choosing the right Snaile setup

Size the lockers for the busiest delivery days, not an average one, and put them where couriers can reach them easily. Indoor banks in a vestibule or mailroom are the simplest; outdoor lockers suit buildings with no spare lobby space, or sites where couriers shouldn’t come inside. We plan the locker sizes, power, the network connection and courier entry through your intercom or access control together, so drivers can get in, drop off and leave without calling the front desk.

Adding Snaile to an existing building

Most buildings add lockers after move-in, once parcels start piling up in the lobby or at reception. We find the space, run power and network, set up courier entry on your existing intercom or fob system, and help the property team load residents or staff into Snaile. If the building already has lockers from another company that aren’t working well, we review them and plan the change.

Snaile, fully supported end to end

One team handles your Snaile system from the first plan to years of service.

We plan the locker layout, run power and network, install and anchor the lockers, set up the building in Snaile’s software, and connect courier access to your entry system. After launch we support the property team and service the lockers for the life of the system.

Design and quote

We plan the right Snaile setup for your building and give you a clear, written quote.

Supply

We source genuine Snaile equipment and licences for your project.

Install

Our technicians install and wire every device to a clean, professional standard.

Program and integrate

We configure Snaile and connect it to your other systems, from cameras to alarms.

Train your team

We show your staff or property managers how to use Snaile day to day.

Service and repair

Ongoing support, repairs, updates and maintenance plans for the life of the system.

Why choose Hightower for Snaile

We support what we install

We don’t install Snaile and disappear. The same team that designs and installs your system services it for years after.

Brand-independent advice

Because we install 27 brands, we’ll tell you honestly whether Snaile is the right fit for your building, and what we’d pair it with.

Full documentation

Every Snaile device, login and setting is documented and handed over, so you’re never locked out of your own system.

Local teams across Alberta and BC

Offices in Edmonton, Calgary, Red Deer and Kelowna mean local technicians for Snaile installs, service and takeovers.

Often paired with Snaile

Brands we regularly install alongside Snaile to build a complete system.

Comparing parcel lockers? See Luxer One and 1VALET, or read about parcel lockers.

Stuck with a system nobody will fix?

We service, repair and take over Snaile lockers installed by other companies, and document everything so you’re never stuck.

Snaile installation in Edmonton, Calgary and across BC

Our technicians install and support Snaile in Edmonton, Calgary, Red Deer and Lethbridge, and across BC in Kelowna, Penticton, Vancouver and Victoria.

Main marketAlbertaProvince-wide service, with offices in Edmonton, Calgary and Red Deer.
Main marketBritish ColumbiaOffice in Kelowna, supporting the Okanagan, the Thompson, the Lower Mainland and Vancouver Island.

See all service areas. Alberta and BC are our main markets, and we support customers right across Canada and in the USA, with a parachute team ready to go anywhere. Ask us about it.

Snaile questions

Is Snaile a Canadian company?

Yes. Snaile is a Canadian company based in the Toronto area, and its lockers are designed and built in Canada.

Which couriers can deliver to Snaile lockers?

Any carrier. Snaile lockers are carrier-agnostic, so Canada Post, UPS, FedEx and local couriers can all drop off.

Can Snaile lockers go outside?

Yes. Snaile makes indoor and outdoor lockers, and the outdoor models are built for Canadian winters. We plan the base, power and network for an outdoor bank.

Do parcel lockers replace our mailboxes?

No. Letter mail still goes to the building’s mailboxes. The lockers take the parcels and other deliveries that don’t fit, so they stop piling up in the lobby.

How do couriers get into the building?

We set up courier entry on your video intercom or access control, usually limited to the door and area the lockers are in, so drivers can drop off without being buzzed in.

Do you install Snaile in Edmonton, Calgary and across BC?

Yes. We install and support Snaile across Alberta, including Edmonton, Calgary, Red Deer and Lethbridge, and in BC, including Kelowna, Penticton, Vancouver and Victoria.

Can you take over an existing Snaile system?

Yes. We service, repair and take over Snaile lockers installed by other companies, and document everything for you.

Can cameras cover the locker area?

Yes. Snaile lockers have cameras at the screen, and we can add building cameras on the locker area, with remote video monitoring through our monitoring partner if you want it watched after hours. See video monitoring.

More answers: Parcel locker questionsGlossary: parcel lockervideo intercom

Get a Snaile parcel locker quote

Tell us about the building and how many parcels it gets. We’ll recommend the right Snaile setup and book a site visit.

Call and a real person answers, 24/7 for emergencies.