ICT installation and support in Alberta and BC
Hightower designs, installs and fully supports ICT access control and intrusion alarms end to end, from Edmonton, Calgary and Red Deer to Kelowna, Penticton, Vancouver and Victoria.
About ICT
What we install from ICT
Protege GX
Enterprise access control and intrusion for large and multi-site systems.
Protege WX
Web-based access and alarm for smaller buildings, managed from a browser.
tSec readers and credentials
Secure readers and credentials designed for the Protege platform.
Mobile credentials
Phone-based access with ICT’s mobile credential app.
Choosing the right ICT setup
With ICT, the main choice is Protege WX or Protege GX. WX suits smaller sites that want access and alarms managed from a web browser, while GX suits larger buildings and multi-site systems with more doors, areas and users. We then choose readers, credentials and expansion modules to fit the building.
Upgrading an existing ICT system
ICT systems can grow with extra controllers and modules as you add doors and areas. When a site outgrows WX, we can plan a move to GX.
ICT, fully supported end to end
One team handles your ICT system from the first plan to years of service.
We design doors and alarm areas together, install controllers, readers and sensors, program schedules and permissions, and train your team on both access and alarms.
Design and quote
We plan the right ICT setup for your building and give you a clear, written quote.
Supply
We source genuine ICT equipment and licences for your project.
Install
Our technicians install and wire every device to a clean, professional standard.
Program and integrate
We configure ICT and connect it to your other systems, from cameras to alarms.
Train your team
We show your staff or property managers how to use ICT day to day.
Service and repair
Ongoing support, repairs, updates and maintenance plans for the life of the system.
ICT for your industry
Where ICT shines in the buildings we work on every day.
Why choose Hightower for ICT
We support what we install
We don’t install ICT and disappear. The same team that designs and installs your system services it for years after.
Brand-independent advice
Because we install 27 brands, we’ll tell you honestly whether ICT is the right fit for your building, and what we’d pair it with.
Full documentation
Every ICT device, login and setting is documented and handed over, so you’re never locked out of your own system.
Local teams across Alberta and BC
Offices in Edmonton, Calgary, Red Deer and Kelowna mean local technicians for ICT installs, service and takeovers.
Often paired with ICT
Brands we regularly install alongside ICT to build a complete system.
Stuck with a system nobody will fix?
We service, repair and take over ICT systems installed by other companies, and document everything so you’re never stuck.
ICT installation in Edmonton, Calgary and across BC
From Edmonton and Calgary to Kelowna and Victoria, we design, install and service ICT systems across Alberta and British Columbia.
See all service areas. Alberta and BC are our main markets, and we support customers right across Canada and in the USA, with a parachute team ready to go anywhere. Ask us about it.
Guides: ICT vs Kantech
ICT questions
What’s the difference between Protege WX and GX?
WX is a web-based system for smaller sites, while GX is built for larger, multi-site and enterprise systems.
Can ICT handle access and alarms together?
Yes. Protege combines access control and intrusion detection in one system.
Does ICT support mobile credentials?
Yes, with ICT’s mobile credential app on supported readers.
Do you install ICT in Edmonton, Calgary and across BC?
Yes. We install and support ICT across Alberta, including Edmonton, Calgary, Red Deer and Lethbridge, and in BC, including Kelowna, Penticton, Vancouver and Victoria.
Can you take over an existing ICT system?
Yes. We service, repair and take over ICT systems installed by other companies, and document everything for you.
How long does a ICT installation take?
It depends on the size of the system. A small installation can often be done in a day or two, while larger buildings are planned in phases. You get a timeline with your quote.
Do you offer maintenance plans for ICT?
Yes. Maintenance plans include scheduled checks, software and firmware updates, and priority service for your ICT system.
Can we add video monitoring alongside ICT?
Yes. ICT runs your access control and alarms, and remote video monitoring runs on your cameras. Where the systems are connected, door or alarm events can be checked against live video by the monitoring team. See video monitoring.
More answers: Access control questionsGlossary: credentialfail-safe vs fail-secure
Get an ICT quote
Tell us about the building and what you need. We’ll recommend the right ICT setup and book a site visit.
Call and a real person answers, 24/7 for emergencies.