Milestone XProtect help
Step-by-step guides for Milestone XProtect Smart Client, for property managers, building operators and security staff.
Milestone XProtect guides
Play back and export video
- Find video in playback mode
- Mark the start and end on the timeline
- Create the export
- Which format to use and how to open it
More about Milestone XProtect
We install and fully support Milestone. See Milestone XProtect, Milestone vs Genetec and Milestone vs Avigilon.
Milestone’s own resources: the Milestone documentation portal.
No Milestone XProtect login, or short on time?
We’ll make the change for you, remotely where your system allows it, or on site.
Stuck with a system nobody will fix?
We repair and take over cameras, access control, intercoms and alarms installed by other companies, when your current provider has fallen short.
Questions
Can you manage our Milestone system for us?
Yes. We can add, change and remove users, cards and listings for you, remotely where your system allows it, or on site.
Do you work on Milestone systems another company installed?
Yes. We take over and fix Milestone systems installed by other companies, and regain admin access to systems you own.
Will you publish Milestone passwords or installer steps?
For security, we never publish default passwords, installer codes or reset steps. If you’re locked out, call us: we confirm you own or manage the system first, then regain access the safe way.
More answers: Security camera questionsGlossary: NVRvideo analytics
Get help with Milestone
Tell us the building and what you need: exports, users or something else. We’ll follow up to sort it out.
Call and a real person answers, 24/7 for emergencies.