Avigilon help
Step-by-step guides for Avigilon Control Center (ACC) 7, for property managers, building operators and security staff.
Avigilon guides
Users in ACC
- Add a user and choose their groups
- Edit or disable a user
- Delete a user
- What groups control
Play back and export video
- Find video on the Timeline
- Quick Export a clip
- Export several clips or cameras
- Which format to use
More about Avigilon
We install and fully support Avigilon. See Avigilon cameras and access control, Avigilon vs Genetec and Avigilon vs Axis.
Avigilon’s own resources: Avigilon support.
No Avigilon login, or short on time?
We’ll make the change for you, remotely where your system allows it, or on site.
Stuck with a system nobody will fix?
We repair and take over cameras, access control, intercoms and alarms installed by other companies, when your current provider has fallen short.
Questions
Can you manage our Avigilon system for us?
Yes. We can add, change and remove users, cards and listings for you, remotely where your system allows it, or on site.
Do you work on Avigilon systems another company installed?
Yes. We take over and fix Avigilon systems installed by other companies, and regain admin access to systems you own.
Will you publish Avigilon passwords or installer steps?
For security, we never publish default passwords, installer codes or reset steps. If you’re locked out, call us: we confirm you own or manage the system first, then regain access the safe way.
More answers: Security camera questionsGlossary: NVRvideo analytics
Get help with Avigilon
Tell us the building and what you need: users, exports or something else. We’ll follow up to sort it out.
Call and a real person answers, 24/7 for emergencies.