CDVI help
Step-by-step guides for CDVI ATRIUM and Centaur access control, for property managers and system administrators.
CDVI guides
CDVI ATRIUM
- Add a user with a card and access level
- Add a spare card
- Mark a card lost or stolen
- Edit and delete users and cards
CDVI Centaur
- Log in and connect first
- Add a user with a card
- Add another card
- Edit or delete a card
More about CDVI
We install and fully support CDVI. See CDVI access control and CDVI vs Kantech.
CDVI’s own resources: CDVI website.
No CDVI login, or short on time?
We’ll make the change for you, remotely where your system allows it, or on site.
Stuck with a system nobody will fix?
We repair and take over cameras, access control, intercoms and alarms installed by other companies, when your current provider has fallen short.
Questions
Can you manage our CDVI system for us?
Yes. We can add, change and remove users, cards and listings for you, remotely where your system allows it, or on site.
Do you work on CDVI systems another company installed?
Yes. We take over and fix CDVI systems installed by other companies, and regain admin access to systems you own.
Will you publish CDVI passwords or installer steps?
For security, we never publish default passwords, installer codes or reset steps. If you’re locked out, call us: we confirm you own or manage the system first, then regain access the safe way.
More answers: Access control questionsGlossary: credentialfail-safe vs fail-secure
Get help with CDVI
Tell us the building, the software and what needs changing. We’ll follow up to sort it out.
Call and a real person answers, 24/7 for emergencies.