DoorKing help
Step-by-step guides for managing the directory on a DoorKing telephone entry system, for property managers and building operators.
DoorKing guides
Residents in the directory
- Add a resident’s phone number
- Add their name to the display
- Change or remove a resident
More about DoorKing
We support and service existing DoorKing systems, including ones another company installed. We don’t install new DoorKing equipment, and we can plan an upgrade when you’re ready.
Old DoorKing panel? See intercom replacement and video intercom.
DoorKing’s own resources: DoorKing website.
No DoorKing login, or short on time?
We’ll make the change for you, remotely where your system allows it, or on site.
Stuck with a system nobody will fix?
We repair and take over cameras, access control, intercoms and alarms installed by other companies, when your current provider has fallen short.
Questions
Can you manage our DoorKing system for us?
Yes. We can add, change and remove users, cards and listings for you, remotely where your system allows it, or on site.
Do you work on DoorKing systems another company installed?
Yes. We support and service existing DoorKing systems, including ones another company installed, and regain admin access to systems you own.
Will you publish DoorKing passwords or installer steps?
For security, we never publish default passwords, installer codes or reset steps. If you’re locked out, call us: we confirm you own or manage the system first, then regain access the safe way.
More answers: Video intercom questionsGlossary: video intercommobile credential
Get help with DoorKing
Tell us the building, the model and what needs changing. We’ll follow up to sort it out.
Call and a real person answers, 24/7 for emergencies.